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Top secrets behind OZB Communication’s success story

Imolites celebrate establishment at 18

Company more like Civil service with good pay package and wonderful benefits – Workers

Only last week, a leading Communication Company in Nigeria, OZB Communications Ltd marked 18 years of her existence. The communication giant headquartered in Owerri with branches across Nigeria, gathered men and women including customers and staffers at The EVENT PLACE, Owerri to officially mark 18 years of her glorious existence. The ceremony witnessed the presentation of mind blowing gifts and reward items to some distinguished staff and high performing customers.

Nigerian Newsguide reporter who sought to unravel the secret behind the success stories of OZB Communications Ltd. was stunned to discover that the Owner/CEO of the company Hon. Ugonna Ozurigbo employed from the onset, the best brains in various professions to man key departments of the company. Our reporter gathered that not only that core professionals were engaged, they were all youths with wonderful innovations, great skills and exceptionally creative. It is worthy to note that whilst some of the Communication companies that started with OZB have either wound down or now shadows of their own due to poor management and indiscipline among the Ogas, OZB has continued to soar higher in all ramifications.

Another secret that actually shot up OZB Communications Ltd to high heavens is the ingenuity and unimaginable discipline of the owner who as an active politician and top Government official never allowed politics creep into his company. Ugonna Ozurigbo had to draw a line between his business and political enterprise. In this regard, he ensured that his wife, Mrs Ijeoma Ozurigbo and staff manage his chains of business with his little oversight on them. If he must take items or monies from OZB Communications or any of his business concerns, he must strictly pay for the items and as well refund the monies without delay.

Another politician with this kind of business principle is Sen. Orji Uzor Kalu, and this accounts for why his Sun and New Telegraph newspapers alongside Slok Air are blossoming.

At OZB Communications Ltd, there is nothing like, “I am from oga or madam and my money is not complete”. You must pay in full before you leave the company with any item you have come to purchase.

Another secret of the establishment is that, you hardly could know who the boss or worker at OZB Communication is until you are told. There’s a good working relationship between management and staff, wherein even the most junior staff is allowed to express his or feelings and or ideas and problems. This has eliminated fear among workers to the extent that those who err, will always report themselves to the management which may not punish but reprimand them. With consistency, good/quality products and services, affordable price tag, effective marketing strategy and wonderful public relations, OZB communications was able to attract thousands of customers and high networth individuals who vowed never to do business with any other company but OZB.

These business principles and secrets alongside divine Grace, among other things reasonably gave OZB, an ordinary call and recharge card centre between 2003 and 2006 a leap among her likes to the extent that it gave birth to a number blue chip companies and other business concerns like Kelvic Hotel and Suites, Sweet Peace Suites, ICT hubs, etc.

As at 2008, a lot of Imolites had begun to rate OZB Communications Ltd side by side with MTN, Globacom, Airtel, etc, when these companies only gave OZB dealership due to diligence and exemplary business skill.

At a special event put together to mark the 18th anniversary of the company last week, where popular musician Slow Dogg and others thrilled guests, OZB Communications Ltd gifted out cars, tricycles, motorcycles, deep freezers, plasma televisions, generators,  and other sundry items worth millions of Naira as appreciation for loyalty to exceptional customers and distinguished staff who had made the establishment proud in the past years.

Speaking to Nigerian Newsguide on the sidelines of the anniversary, a number of Imolites described OZB Communications Ltd as the pride and pearl of the east in the communication industry. They however showered encomiums on the man behind the company, Rt. Hon. Ugonna Ozurigbo, describing him as a son of consolation to Imo State in particular and southeast in general who have contributed so much in reducing youth unemployment by establishing chains of businesses through OZB Communications that had employed hundreds if not thousands of Nigerian youths.

Some of the staff of OZB Communications who also barred their minds to our reporter said the company has the best pay package, and more like a civil service system with wonderful benefits.

When asked if they have any job satisfaction in the company, they submitted thus, “Working here is fun, we have job satisfaction, and would have no reason to leave here because OZB treats us even better than those working in Government establishments. We enjoy good salaries and benefits, and we are paid according to our professions. Many of us will retire here to the glory of God because of good condition of service”

Speaking at the event, the CEO and Managing Director, Hon. Ugonna Ozuruigbo expressed appreciation to God almighty whom he said was behind him and the company in the past 18 years. The former Deputy Speaker Imo State House of Assembly and  now Member for Nkwerre/Isu/Nwangele/Njaba Federal Constituency paid glowing tributes to all his loyal customers and staff over the years, whom he said were his most cherished partners in the business.

The youthful entrepreneur recalled how he was mocked and laughed to scorn by some of his friends and passers-by for wearing MTN branded shirts and caps at the elementary stage of his company. He urged the youths of nowadays never to look down on the days of their little beginning but to be courageous, consistent, principled and determined, insisting that one day their businesses will flourish and blossom like OZB Communications Ltd by the special grace of God.

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